Thank you for visiting roanfootwear.com. We value you as a customer and your continuing support. At this time, we have had to move our communication efforts of our customer service team to email only. We encourage you to reach out to us via firstname.lastname@example.org. We are doing our best to answer your inquiries remotely with a limited crew and sincerely appreciate your patience and understanding as we try to get back to you in a timely manner.